Hello,
I’m attempting to export the 9200 items deleted using the export feature “Export Archive” feature. The app quits.
How do I resolve this issue and export the archive succesfully?
Hello,
I’m attempting to export the 9200 items deleted using the export feature “Export Archive” feature. The app quits.
How do I resolve this issue and export the archive succesfully?
Hey there! That’s unusual - have you opened a ticket with our support team? Contact Redact
Our engineers will take a look, but if you open a ticket we can trouble shoot your specific case more effectively ![]()
@wrboyd86 Sorry for the inconvenience. We have a fix in the pipeline and the issue should be resolved for you in under 24 hours. Please let us know if you experience any further bugs or problems. Thanks!
Is it at all possible to pay the difference on a custom invoice and just purchase the lifetime key for the redact? – Thanks.
We can facilitate upgrades @wrboyd86 - just reach out to our support team and they’ll tee it up for you ![]()