# Telegram won’t connect.

**URL:** <https://community.redact.dev/t/telegram-won-t-connect/386>\
**Category:** General\
**Tags:** telegram\
**Created:** [May 9, 2026, 4:25pm UTC](https://community.redact.dev/t/telegram-won-t-connect/386 "2026-05-09T16:25:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![user\_uz](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.redact.dev/user_uz/32/209_2.png) [@user\_uz](https://community.redact.dev/u/user_uz)\
**Post date:** [May 9, 2026, 4:25pm UTC](https://community.redact.dev/t/telegram-won-t-connect/386/1 "2026-05-09T16:25:19Z")

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I bought a Premium subscription, but Telegram won’t connect. Please help.

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<div class="post-metadata">

**Author:** ![sheesh](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.redact.dev/sheesh/32/248_2.png) [@sheesh](https://community.redact.dev/u/sheesh)\
**Post date:** [May 9, 2026, 4:27pm UTC](https://community.redact.dev/t/telegram-won-t-connect/386/2 "2026-05-09T16:27:52Z")

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I submitted a support ticket for you, someone should reach out soon.

Is your email the same one you used to signup for the forum? That is the email I submitted to support, (the 744 one)

If it’s not thje same one you used when purchasing, please send them an email at support@redact.dev with the email you used to join and signup.

Otherwise, someone will be with you soon.