# Just Bought it, nothing for Tiktok is working? Extension connecting problems

**URL:** <https://community.redact.dev/t/just-bought-it-nothing-for-tiktok-is-working-extension-connecting-problems/207>\
**Category:** General\
**Created:** [January 11, 2026, 2:55am UTC](https://community.redact.dev/t/just-bought-it-nothing-for-tiktok-is-working-extension-connecting-problems/207 "2026-01-11T02:55:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![zackquilici](https://avatars.discourse-cdn.com/v4/letter/z/958977/32.png) [@zackquilici](https://community.redact.dev/u/zackquilici)\
**Post date:** [January 11, 2026, 2:55am UTC](https://community.redact.dev/t/just-bought-it-nothing-for-tiktok-is-working-extension-connecting-problems/207/1 "2026-01-11T02:55:50Z")

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anyone else having troubles with the tiktok tool? extension isnt working or found.. i installed it on chrome numerous times. Quite frustrating to spend 100$ for nothing to work.

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**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://community.redact.dev/u/discourse_ai_spam)\
**Post date:** [January 11, 2026, 2:55am UTC](https://community.redact.dev/t/just-bought-it-nothing-for-tiktok-is-working-extension-connecting-problems/207/2 "2026-01-11T02:55:52Z")

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**Author:** ![system](https://canada1.discourse-cdn.com/flex027/uploads/redact/original/1X/95f75f294aece3bdbe6c86d5b5b2c1268cd5b48b.jpeg) [@system](https://community.redact.dev/u/system)\
**Post date:** [January 12, 2026, 4:00am UTC](https://community.redact.dev/t/just-bought-it-nothing-for-tiktok-is-working-extension-connecting-problems/207/3 "2026-01-12T04:00:58Z")

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**Author:** ![wooly](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.redact.dev/wooly/32/17_2.png) [@wooly](https://community.redact.dev/u/wooly)\
**Post date:** [January 12, 2026, 4:02am UTC](https://community.redact.dev/t/just-bought-it-nothing-for-tiktok-is-working-extension-connecting-problems/207/4 "2026-01-12T04:02:40Z")

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Hey @zackquilici! Thanks for your post. Have you reached out to our support team yet?

TikTok is a new service, and most issues are due to changes on TikTok’s end or something specific to your account.

If you reach out via Discord or Email ([Contact Redact](https://redact.dev/contact)) our engineers can properly investigate + diagnose the issue!